For full details of the MAC accessibility provision, please visit their website's access page.

Disabled parking

The car park is free to use for blue badge holders and has disabled parking bays near to the entrance of the building. There are a few steps up to the entrance of the building which can also be accessed by a low-incline ramp.

Lift access

The performance space can be reached via a short staircase of 8 steps or using an accessibility lift at the side of the Kiln cafe.

Seats for wheelchair users

There are designated weelchair spaces inside the venue at the front of the venue which can be reserved upon request. 

Companion and carer tickets

Camplimentary tickets are available for companions and carers assisting disabled customers for performances.

Wheelchair-friendly toilets

There are accessible unisex toilets on every floor of the building. MAC has installed Changing Places facilities on-site providing a changing bench, hoist and larger space to support people with multiple and complex disabilities who have one or two assistants with them. To access the Changing Places toilet please visit the Welcome Desk or ask a member of staff for further assistance.

Guide dogs

Assistance dogs are welcome in the public and performance spaces, and MAC is happy to provide bowls of water, which are usually outside in the terraced seating area leading to Cannon Hill Park.

Induction loop

The induction loop system at MAC has been installed to provide clear, amplified sound to members of the public who may have a hearing impairment, to ensure that they have the best possible experience with us. We have two types of induction loop systems; a fixed loop and an infra-red loop:

Fixed Induction Loop
These are available in the bar, café, sales and information desk, and Pinsent Mason 1 and Deloitte meeting rooms. Anyone who wishes to use the system at the bar, café and sales and information desk must stand between the two blue stickers displayed on the wall and switch their hearing aid to the “T” function setting. The meeting room induction loops are available anywhere in the room.

Infra-red Induction Loops
These are available in all indoor performance venues and studios, the Bryant, Saintbury, Cole and Roughley meeting rooms, and the Painting and Drawing, Textiles, Sculpture, Pottery, Jewellery and Weston studios. Within these rooms an infra- red hearing loop receiver must be worn in conjunction with the users hearing aid which has to be switched to the function setting “T”. These can be picked up from the sales and information desk.